Deposit Requests


Occasionally you may be asked for a deposit to be paid for items that are on order. 

This is required as often the supplier requires a deposit/down payment to allocate or hold the product for you. 

A refund will be made (less a $20.00 administration charge) if the order is cancelled prior to the supplier receiving the item.  HOWEVER if a cancellation is made, once the Supplier has your product ready for delivery, then a 50% cancellation fee of the deposit will be applied. 

If full payment has been made by SanShel INTERIORS to the Supplier (when requested), to hold your goods, and a cancellation has not been made by yourself (when you have been advised that final payment is due) then a 100% cancellation fee of the deposit applies.

Please contact us if your have any questions regarding a requested deposit.